Movement does not tie out
New, expansion, contraction, and churn are difficult to reconcile from one period to the next.
SaaS Metrics Implementation Sprint · October 2026 · Led by Ben Murray, The SaaS CFO
This guided implementation program helps SaaS teams structure financial, bookings, workforce, and customer/revenue data; launch a working metrics dashboard; and establish a repeatable monthly reporting process.
Independent referral page by Business Tool Select. We may receive a commission if a referred applicant enrolls; this does not affect the applicant’s price.
The application takes about five minutes. There is no payment or commitment at this stage; every application is reviewed before enrollment.
Finance, RevOps, and leadership may each have a reasonable number — but not the same number, the same definition, or the same source of truth.
New, expansion, contraction, and churn are difficult to reconcile from one period to the next.
CRM data does not consistently separate recurring revenue, services, and expansion.
Employees, contractors, departments, and fully burdened costs use different mappings.
MRR schedules depend on manual adjustments and customer identifiers that do not align.
Leadership reporting lives across disconnected spreadsheets with no repeatable workflow.
Questions from investors or buyers expose gaps between source data and reported metrics.
Definitions, customer IDs, account mappings, ownership, and tie-outs need to align before the reporting layer can be reconciled and repeated.
Establish governed definitions for ARR, bookings, churn, services, margins, and customer movement.
Align the GL, CRM/bookings, payroll/workforce, billing/subscription, and customer systems.
Assign ownership, controls, and a repeatable monthly workflow before connecting trusted metrics to AI.
The Sprint moves from four operational data sources through normalization and reconciliation to a reporting system your team can maintain.
Gather the financial, bookings, workforce, and customer inputs that drive SaaS performance.
Establish definitions, mappings, owners, tie-outs, and a repeatable monthly process.
Launch the dashboard, document the narrative, and connect trusted metrics to AI workflows.
The Sprint combines structured instruction, implementation work, software, templates, working sessions, and review across seven milestones.
GL map, SaaS P&L structure, revenue hierarchy, departments, and margin framework.
Bookings dictionary for new ARR, expansion, services, contraction, and GTM attribution.
Employees and contractors, department mapping, fully burdened costs, FTE analysis, revenue per FTE, and ROSE inputs.
Normalized customer and subscription data with an MRR waterfall tie-out and repeatable reporting definitions.
Applying is a fit assessment, not a purchase. Every application is reviewed before enrollment is confirmed.
Four source-data areas lead into dashboard go-live, board readiness, and AI readiness after the data is trusted.
Confirm source systems, access, owners, and current reporting materials.
Accounting, bookings, workforce economics, then customer/revenue metrics. SoftwareMetrics.ai starts in Week 1.
Load, reconcile, and troubleshoot the dashboard.
Document definitions, interpret trends, and build the management narrative.
Connect trusted metrics to the approved AI workflow and complete the private go-live review.
October 6–November 19, 2026 · Core workshops on Tuesdays · Optional working sessions on Thursdays
Includes employees and contractors, department mapping, fully burdened costs, FTE analysis, revenue per FTE, and ROSE inputs.
Participants receive access before launch, make the first upload during Week 1, and improve and reconcile the dashboard throughout the milestones.
Applying is not a purchase. The appropriate support level is confirmed only after the review conversation.
The complete guided implementation path.
Company Pass with private implementation review.
Implementation Pass with concierge support.
No payment is due when you apply. Fit, support level, and enrollment are confirmed after the review conversation.
Business Tool Select provides this independent overview and referral path. The application and provider-side decisions remain with The SaaS Academy.
Complete the approximately five-minute external application.
Discuss the company’s data, systems, stage, and goals during the review conversation.
If there is a fit, confirm the support level and enrollment directly with The SaaS Academy.
The external form includes Business Tool Select as the prefilled referral source. Please leave that field unchanged so the referral can be recognized.
No. The application takes about five minutes and creates no payment or commitment. Every application is reviewed before enrollment.
No. Your company does need access to real source systems and an internal owner available to complete implementation work.
The program combines structured instruction, implementation work, software, templates, optional working sessions, milestone reviews, and troubleshooting.
No. The external form and application answers are handled outside this landing. The prefilled referral source is used so the referral can be recognized.
Applications close September 15. The October cohort begins October 6 and is capped at 25 companies.